What are your shipping methods?

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Do you ship abroad?

Yes, we do! Customers of LOREM have come to be living all over Europe and even in Japan or Australia. So head over to our shop and take a look at our products.

Can I make an order and pick it up?

Yes, that’s possible. Just make your order and choose “Pickup” from the shipping methods in the checkout. Please note: In the case of pickup orders, which are to be sent by Swiss Post at the request of the customer, a processing fee of CHF 10.00 will be charged in addition to the shipping costs.

How quickly do you ship?

Every order placed and paid before 2 p.m. is sent out on the same working day and arrives on the next day in Switzerland and Liechtenstein when ordered with “Swiss Post Priority” shipping (except on weekend and national holidays). This of course entails that the requested article is on stock, which is generally the case. If not, we let you know as quickly as possible – estimated shipping date included. For further information please visit our shipping page.

If you order until 6 pm and need your order to arrive next morning before 9 am or on Saturdays we can also ship with “Swiss Post Express Moon” (only available for deliveries to Switzerland and Liechtenstein).

Can I track my order?

Yes, if you orderd with “Swiss Post Priority” or “DHL Express” shipping method you can track your order here. Please enter the tracking number you have received in your shipping confirmation E-mail. We always recommend to choose a shipping method with tracking details to make sure that your order will arrive without any problems.